Systems Implementation

Achieving a Top-Notch Supply Chain Execution Solution Systems Implementation

Successfully implementing a new or upgraded Warehouse Management System, Labor Management System, Transportation Management System, or related supply chain technology can be a career-defining project for many supply chain professionals. Completing these initiatives on time and on budget requires the right expertise, experience, and sufficient bandwidth.

All well-scoped software and technology projects have a project lifecycle, spanning defined phases from beginning to end. From performing the initial assessments to developing the implementation roadmap and executing on countless tasks, a well-structured plan is essential to long-term distribution excellence. Without these markers, your effort would be nebulous and could go on indefinitely. Understanding the many interconnected parts of your undertaking helps your team stay on task, realize where interdependencies are critical, and identify where scope creep is likely to derail the effort. The project lifecycle also provides a logical workflow that gives everyone a clear picture of the sequential steps needed to achieve a successful outcome.

  • Perform all program management duties
  • Define business requirements
  • Map out the solution design/architecture
  • Configure the solution to meet unique business requirements
  • Develop and complete a thorough testing plan
  • Carry out all development work
  • Train staff and develop associated documentation
  • Provide solution support post go-live

Systems Implementation Services:

Program Management
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Successful program management is critical to keeping your project teams aligned and focused on a single, well-structured goal. Without this coordination, the collection of tasks from the underlying projects may become disjointed, causing delays and cost overruns.

4SIGHT’s program managers leverage years of experience with our proven methodology and tools to guide your programs to a successful completion. We work directly with your team to determine the best path forward based on all goals and constraints.

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Implementation Roadmap
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Supply Chain Execution system implementations can be complicated and expensive endeavors. Success can lead to strategic advantages in the marketplace, while failure can be detrimental to a company’s livelihood.

4SIGHT’s Implementation Roadmap gives you the tools for success with the right preparation, resources, methodology, and leadership. 4SIGHT can assist you in implementing a successful SCE project quickly and effectively.

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Business Requirements Definition
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Accurately defining business requirements is critical to the success of every supply chain project. Without this step, your project is likely to have cost overruns, missed deadlines, unhappy associates, and performance mismatched to your customers’ expectations. The result of this difficult scenario is dissatisfied customers and a potential loss of business.

4SIGHT is experienced in developing comprehensive and accurate business requirement programs and documents. Our expertise and tools can lead your teams to higher project delivery accuracy, lower costs, and greater satisfaction for your associates, management, and customers.

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Solution Design (Architecture)
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Your business made the decision to transform its supply chain, which is a huge commitment. You have invested in an industry-leading WMS solution and set your business and IT goals. How can you maximize the productivity on the warehouse floor while keeping the technology component simple enough to maintain and scale in future? What’s your Solution Roadmap going to look like? You have a tight timeline and budget, but you’re not sure if the product meets all your business requirements. How can you address any gaps in functionality—and more importantly, how do you identify any gaps early in the game? This is essential to avoiding an IT disaster.

At 4SIGHT, we understand you have many questions about your WMS implementation. Rest assured that our warehousing experts have your back when it comes to the Solution Design. Our solution architects excel at understanding the strengths and constraints of the leading WMS options on the market today. They are highly knowledgeable about how the functionality can be designed and the best way to address any gaps. With our trusted advisors on your team, you have years of relevant experience at your service.

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Configuration
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It all starts with planning! It doesn’t matter how large or small your project may be, our experts will work side by side with you and your team to find the best approach to your configuration needs. This may include components such as planning transportation requirements or determining where to offload product. The 4SIGHT team can also help you evaluate whether you have any specialized storage requirements or need to consider new automation options. You can work with our team to factor in any changes you foresee occurring in the next six, 12, or 18 months that may impact your operations.

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Testing
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4SIGHT takes testing seriously when it comes to ensuring your new or upgraded system works just as you expect it to on day one. We focus on gaining a comprehensive understanding of your operations from every perspective to develop a thorough testing plan that encompasses all equipment, systems, and personnel.

Our goal is to help you detect and mitigate risks in each and every test cycle no matter how large or small your implementation project. 4SIGHT provides resources to support testing in many areas, including test management and tracking, technical and functional testing, user acceptance testing, and performance and automated testing.

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Training
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4SIGHT works with your team to create and execute a repeatable training curriculum for each process area that is clear and concise. All training material can be tied to your specific warehouse and process flows. We work to combine the operational and systematic flows so users not only learn the system, but are also prepared to understand how it helps them carry out their daily activities.

4SIGHT provides training methods that help associates learn quickly:

  • Hearing: Instructor-led training sessions
  • Seeing: Training guides and quick cards customized for your warehouse
  • Feeling: Interactive training environment provides real-world examples

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Support
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Having a strong, responsive support structure in place post implementation is key to your ability to achieve ongoing success with your new system. 4SIGHT experts have years of experience in supporting our clients as they learn the ins and outs of their new production environment and how it works. Having knowledgeable resources just a phone call away gives you the assurance you need to focus on your business while we manage any system issues and user concerns that arise.

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Other Information Technology Services

IT Consulting
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4SIGHT’s consulting services focus on analyzing each segment of your supply chain operations to provide a series of tactical and strategic recommendations. From determining the optimal number of DCs and their locations to developing the business case for new technology and evaluating and selecting software applications, our veteran team of consultants can help. 4SIGHT can assess your warehousing and transportation operations, along with your workforce, to identify opportunities and areas for improvement. We can also help build out your omnichannel strategy to help establish your business as a preeminent leader in your industry.

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Software Development
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Your business has identified accurate requirement definitions and laid the groundwork for a successful implementation. However, not all requirements can be met with standard configuration or process changes.

4SIGHT’s development team can help execute software enhancements and customizations unique to your supply chain project. From minor changes and reporting configuration to larger process improvements, 4SIGHT can develop your requirements using our software development lifecycle (SDLC). Our goal is to raise the bar for your implementation, exceed your expectations, and ensure your project is completed successfully and on time.

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Support & Managed Services
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4SIGHT FrontLineSM Support Services provide on-site and off-site production support assistance for clients looking to stabilize their environments following the launch of a new system. Support can be daily, ad-hoc, weekly, or monthly, and the support program deployed is uniquely tailored to your needs. 4SIGHT can provide experienced resources to augment the day-to-day support responsibilities required to support your operations. Our support resources can:

4SIGHT Managed Services (4MS) is an extension of our Support Organization. It is built for clients looking to outsource the responsibility of maintaining a range of processes and functions in order to improve operations and cut expenses. You can use 4MS to support operational needs without having to hire staff or secure capital to manage it on your own.

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Get in Touch

Let’s connect to discuss how to move your operations forward one step at a time.

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