Workforce Optimization

Developing and Managing a World-Class Workforce

4SIGHT has experience with all the leading Tier 1 Labor Management Systems (LMS). In fact, our engineers have a minimum of five years’ experience in developing proven standards in a warehouse environment. Our team of professionals can augment your existing team, or we can provide a full spectrum of resources to ensure you can successfully implement your LMS.

4SIGHT recommends a holistic approach to optimizing your workforce. A successful labor management program involves many aspects beyond software and engineered standards. We consider the optimization phase of an LMS to be the ‘people portion.’ The level of effort of the optimization phase can often be underestimated or overlooked.

At a high level, workforce optimization tasks include developing a change management program, incorporating best practices, implementing performance coaching, creating an accountability plan, and designing an incentive plan. All of these could be mini projects in and of themselves, but together they determine how successful your LMS implementation will be. By correctly structuring your labor program, you can change your employees’ mindsets from “How long am I at work?” to “How much work can I complete today?”

  • Perform LMS evaluations and selection
  • Develop LMS business case
  • Implement LMS
  • Map facilities and data configuration
  • Perform equipment timing
  • Leverage MOST, MSD, MTM
  • Develop personal fatigue and delay (PF&D) metrics
  • Audit standards
  • Implement a change management program
  • Offer software application training
  • Develop best practices and preferred methods
  • Manage the transition to a performance culture (change management)
  • Define an accountability plan
  • Incorporate performance feedback
  • Coach your industrial athletes
  • Establish a pay-for-performance program (incentive pay)

Other Workforce Services

Engineered Labor Standards
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Engineered labor standards (ELS) allow you to effectively evaluate performance for your associates and supervisors against multivariable standards. These represent the level achievable by the average trained worker, working at a reasonable pace over the course of a day. By factoring in the variability that affects each task, having ELS in place removes the excuses that can result when expectations aren’t met. These standards also help identify what causes your warehouse team to underperform.

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Incentive-Based Pay
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Retaining and motivating a highly skilled, trained workforce is critical in today’s highly competitive supply chain environment. Implementing an incentive program for your company’s workforce can be an effective tool to increase productivity, reduce downtime, and improve morale. An incentive program motivates workers to talk, think, and act based on attributes that directly affect and drive improved operational productivity.

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Labor Management Systems
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4SIGHT’s professional expertise with Labor Management System (LMS) implementations has enabled our clients to save millions of dollars. We know from experience that your typical labor management/pay for performance project is really a transformational change project. All of the Tier 1 software providers have robust functionality, but their software alone is not the key to a successful project. Having worked with each of the top Supply Chain Execution software providers, 4SIGHT brings you unique insight about the strengths of each platform.

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